Get in Touch With Us
Whether you have a question about how we review and rank casinos, spotted something that needs correcting, or want to share feedback on our coverage, this page explains the best way to reach us and what to expect once you do.
How to Contact Our Editorial Team
Email is the most reliable way to get a message to us. Write to us at [email protected] and a real member of our team will read and respond to your message. We aim to reply within two working days. During particularly busy periods it may take a little longer, but we follow up on every genuine enquiry.
To help us route your message to the right person quickly, it is worth stating the nature of your enquiry in the subject line — for example, whether it is an editorial correction, a partnership question, or a request for support resources.
What You Can Write to Us About
There is no single reason people contact us. Below are the most common, so you can get a sense of whether we are the right point of contact for what you need:
- Editorial questions — If you want to understand how we assess RTP figures, evaluate licensing, or arrive at our editorial ratings for casinos like Raging Bull or Ignition, we are happy to walk you through our methodology.
- Corrections and accuracy flags — We take factual accuracy seriously. If you believe something on our site is out of date or incorrect — a bonus term, a payment method detail, a regulatory note — please flag it with as much detail as you can. We review every submission.
- Content suggestions — Is there a topic, game type, payment method or regulatory question you would like us to cover in more depth? Reader input shapes our editorial calendar.
- Commercial and partnership enquiries — If you represent a casino operator, software provider or affiliate network and would like to discuss how we might work together, please introduce yourself and outline your proposal. Note that commercial relationships do not influence our editorial ratings or rankings.
- Responsible gambling concerns — If you or someone you care about is struggling with gambling, please mention this in your message. We will point you towards appropriate support services without delay. You can also reach the National Problem Gambling Helpline at 1-800-522-4700, available 24 hours a day, seven days a week.
- Technical issues — If a page on playatrealmoneycasinosites.com is not loading correctly or a link appears broken, let us know and we will look into it.
What Happens After You Email Us
Your message is read by a person, not filtered by an automated system. We do not use chatbots or templated auto-replies as a substitute for a genuine response. Once we have reviewed what you have sent, you will hear back from a team member who can actually address your question.
Our standard turnaround is two working days. For complex editorial or legal enquiries it may take longer, and we will let you know if that is the case. We do not ignore messages, though we may not be able to act on every suggestion.
A Note on Independence and Accuracy
USA Casino is an independent comparison site. Our editorial ratings for casinos are based on research — including licensing verification, bonus term analysis, payment method availability, game fairness standards and RTP transparency — not on commercial arrangements. Operators cannot pay to improve their position in our rankings.
If something we have published does not reflect that standard, we want to know. Accuracy corrections are treated as a priority, and we will update published content promptly when a correction is warranted.
Responsible Gambling — Where to Find Help
We cover online casinos for US readers, and we take the responsibility that comes with that seriously. All casino activity carries financial risk. Outcomes from games of chance are never guaranteed, and the house edge means that over time the casino holds a statistical advantage regardless of strategy.
If gambling has stopped being a source of entertainment and started affecting your finances, relationships or wellbeing, support is available:
- National Problem Gambling Helpline: 1-800-522-4700 (call or text, 24/7)
- Gamblers Anonymous: gamblersanonymous.org — peer support groups across the US
- National Council on Problem Gambling: ncpgambling.org — resources, treatment locator and self-assessment tools
Most regulated US online casino platforms also offer self-exclusion programmes, deposit limits and session time reminders. If you need guidance on how to access those tools on a specific site, include the site's name in your message to us and we will do our best to point you in the right direction.
Our Commitment to Readers
We publish content to help US adults make informed decisions about online casino sites — including how RTP figures work, what bonus terms actually mean, which payment methods are available and what licensing oversight applies in their state. Every page on this site is written with that purpose in mind, and reader feedback is one of the ways we keep it honest.
Thank you for taking the time to reach out. We look forward to hearing from you.